Frequently asked questions
How it works
Breeze is Australia's first furniture subscription service. We offer a convenient, affordable and flexible way to create a beautiful home. We give you the furniture you love today for bite-sized monthly payments, with the option to swap or return your items if your needs or preferences change. And for items you fall in love with, you'll never pay more than retail to keep them forever. Our delivery service also includes assembly and packaging removal, to help make furnishing your home a Breeze.
Not at all. With furniture rental, you’re paying to use something for a short period of time. With Breeze, we give you the furniture you want today for affordable monthly payments, with the option to swap or return your items later if your needs or preferences change. And if you decide you want to keep something forever, you never pay more than the retail price.
1. Pick your plan and choose your items and proceed to checkout.
2. Check your confirmation email and follow the link to complete your order.
3. Our team will contact you to schedule your delivery date.
We operate entirely online which allows us to keep our prices down. However, if there's a specific item you'd like to view, drop us a message and we'll see what we can do.
Orders have a monthly minimum of $99 per month, excluding monthly account fees.
You can swap or return your items at any time after 3 months on our Short-Term Plan and 9 months on our Long-Term Plan, from the date of your delivery.
If you fall in love with an item, you may pay the difference to the retail price at any time to keep it forever. Or simply continue paying monthly and you'll automatically have no more to pay once your payments reach the item's retail price.
Our shortest plan is our Short-Term plan with a minimum term of 3 months. You can return your items early, however a cancellation fee equivalent to the minimum term of your plan will be charged. This is a common option with real estate agents and property stylists due to our competitive monthly prices.
The health and safety of our customers, employees and partners is our top priority.
Our delivery team will maintain physical distancing, good hygine and other critical steps throughout the delivery process.
We are also offering a contactless delivery option. If you would prefer this, simply let our delivery team know when organising your delivery date.
Breeze is available in most of Melbourne & Sydney metro. You may check your postcode on the cart page to confirm if we deliver to your address.
Our team will handle all the heavy lifting with assembly, placement in the room of your choice and packaging removal included on all orders. All your furniture will arrive on the same day, no matter how many items you need.
We typically deliver items between 5 to 10 business days. Routes are set so that we can maximize our fuel efficiency and minimize our environmental impact. This means we only deliver to your neighbourhood once a week.
Yes, you will need to be home for your delivery. If you are not present on your agreed delivery date, a re-delivery fee may apply.
Dimensions of all our products can be found on the individual product pages. Our team are experts in manoeuvring large and heavy items to fit through almost any entryway or stairway, but we encourage you to measure your own entryway and passage to your room of choise and let us know if you are concerned about a tight fit. If we arrive with an item that cannot fit into your home safely, there will be a restocking fee of 20% of the item's retail price.
We work with a select list of premium suppliers to bring you a curated range of high quality and stylish furniture. Our partners include brands you already know and love such as Eva, as well as interior designer favourites La Forma and Tallira.
Items are a mix of new and like-new.
No, the payment on one item does not roll over to another item.
For items you decide to swap or return, some wear-and-tear is expected and you will not be penalized for it. For more significant damage, we assess it on a case-by-case basis and may need to charge a repair fee before accepting the item back.
1. Make your first payment when you checkout online.
2. Pick your monthly payment day after your order is confirmed.
3. Once your delivery arrives, the clock starts on your term.
4. Your 2nd payment is due on your nominated day of the month after delivery.
5. Charges continue monthly.
The account fee is a monthly fee charged by our payments partner for your initial account setup, ongoing account keeping and payment processing. This fee is charged from your 2nd payment onwards and does not count towards furniture items.